Logistics and Distribution Sector

Performance and Progress Management, Individual Manager Training and Assistance, Lean Manufacturing and Lean Office

The challenges 

In the stockroom, in call centres or in the warehouse, the client is the priority. The competitive landscape has become very tense with the advent of virtual sales; clients are more informed and they compare and demand more. The challenge involves guaranteeing consistent product availability, in a quick and cost-effective fashion. However, providing sound advice and quality service are also instruments that can be used.
In this context, managers play an increasingly vital role in securing loyalty and in developing skills, as well as in ensuring client satisfaction and quality of service within retail outlets.
At the same time, in stockrooms and warehouses, management demands are becoming increasingly strict, in light of the younger generations, who themselves are increasingly more demanding and difficult to mobilize. 

Our Added Value

• The capacity to understand the cultures of distribution networks and our experience will stockroom management
• A global offer for management efficiency encompassing the three main aspects. Managerial level efficiency, tools and systems, skills and good practices
• Innovative warehouse management approaches, based on practices from the industry and adapted to the following Lean methods: self-managed teams, visual management and continuous progress tools

Associated areas of action

• Performance and Progress Management
• Individual Manager Training and Assistance
• Lean Manufacturing and Lean Office