Manager Training and Assistance
Building training programmes, individual and group training, individual manager assistance, building practice guidelines
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Specialized Retailer
Development of managerial skills in main retail outlets and services centres 
- Assistance in manager training programmes
- Reinforcement of selling and communication skills
- Optimization of team management, taking into account the personalities of the team members (Process Communication Management)
- Understanding and adapting to different cultures and generations, in order to manage more effectively
- Successfully implementing operational changes (management toolkit)
Results delivered:
100 % of the participants design and manage personal progress plans subsequent to the sessions
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Treatment site of the Energy/Chemicals sector
Within the framework of a global project to develop the managerial culture and continuous progress, on-site individual and group manager assistance in taking control of facilitation practices
- Individual on-site assistance for shift supervisors, maintenance and support tasks
- Course facilitation: collective practices and Rex
- Informing managers of assistance mechanisms (progress plan, debriefings, follow-up, etc.)
- Consideration of experience in the industry for the development of facilitating practices and tools
- Designing practice standards for facilitating continuous progress
Results delivered:
Average clearing of 1 to 2 levels by managers in terms of evaluation and progress guidelines
Significant development of the number of progress initiatives per team per month
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Street furniture and outdoor signage
Facilitation of training programmes to encourage adherence to management guidelines
- Designing 2-daypersonalized training
- Conducting the training sessions for 550 managers and 200 local managers
Results delivered:
95% of participants committed and adhere to guidelines
92% declared that this training programme has helped them in day-to-day management and has encouraged them to take action
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